Client

Year

Lean

Deliverables

Carson City is the capital of Nevada, named after the mountain man Kit Carson. As of the 2010 census, the population was 55,274.The majority of the population of the town lives in Eagle Valley, on the eastern edge of the Carson Range, a branch of the Sierra Nevada. Carson City is about 30 miles (50 km) south of Reno and originated as a stopover for California bound emigrants, but developed into a city with the Comstock Lode, a silver strike in the mountains to the northeast. The city has served as the capital of Nevada since statehood in 1864 and for much of its history was a hub for the Virginia and Truckee Railroad, although the tracks were removed in the 1950s. Prior to 1969, Carson City was also the county seat of Ormsby County. In 1969, the county was abolished, and its territory was merged with Carson City to form the Consolidated Municipality of Carson City. With the consolidation, the city limits today extend west across the Sierra Nevada to the California state line in the middle of Lake Tahoe. Like other independent cities in the United States, it is treated as a county-equivalent for census purposes.

Why would a city government want to be Lean – two big reasons:

• To provide higher value to its citizens, that is, happier citizen
• To beat competition.  City governments face high competition.  They want all investments/new companies coming to their city, instead of going to neighboring cities.  Governments wants to make it easy for everyone to do business with them

We worked will all the departments and developed a Lean Roadmap for the City.  Besides 5S and training, we ran five Kaizen events with the City.  The City prioritized these events based on the roadmap.  Self-reported figures from the City indicate a 1:10 ROI.